How to Win Friends & Influence People
by Dale Carneige
Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives.
How to Win Friends & Influence People will teach you:
Six ways to make people like you
Twelve ways to win people to your way of thinking
Nine ways to change people without arousing resentment
Definitelly a type of book one should read more than once, because it gives new, relevant and valuable informations everytime you read it.
I like the book, because it showed me a better way of communicating - through listening.
“Any fool can criticize, complain, and condemn—and most fools do. But it takes character and self-control to be understanding and forgiving.”
― Dale Carnegie
Listen to whom you're talking to.
Observe and respond with full attention.
Love and forgive.